Shipping policy

At workoutactive.com, we are committed to ensuring your satisfaction with products and services in our store. To enhance your shopping experience, we offer a comprehensive shipping and return policy.

GENERAL SHIPPING NOTE

Because we work with a variety of specialized vendors, shipping details (including costs and global availability) can vary by product. For the most accurate information, please review the shipping summary on the checkout page before processing your payment.

SHIPPING DESTINATIONS & DELIVERY COSTS

We provide shipping to the United States, Canada, Australia, New Zealand and other countries. Our Standard shipping rates starts from $8.00. The exact amount of shipping costs will be calculated at Checkout page.

FREE SHIPPING WITHIN THE CONTINENTAL (48 STATES) UNITED STATES

As part of our dedication to customer satisfaction, we provide complimentary shipping for all orders over $150 within the continental United States. You can enjoy the convenience of having your favorite workout gear delivered to your doorstep without any additional shipping charges. Please note that this offer is applicable to orders shipped within the contiguous United States only.

PROCESSING TIME

Most orders are processed within 24 hours. However, during weekends and holidays, processing may take up to 72 hours in certain instances.

ESTIMATED SHIPPING TIME 

Most items in our store are delivered within 5–9 business days. For orders shipping outside the United States, delivery typically takes 7–14 business days. We prioritize prompt processing and dispatch to ensure you receive your workout essentials as quickly as possible. Detailed shipping information, including estimated times and costs, is available on the Checkout page.

INTERNATIONAL ORDERS 

For orders outside the continental United States, including international destinations, shipping options, costs, and estimated delivery times are region-dependent. To provide you with accurate information, these details will be calculated and displayed during the checkout process. This allows you to review and choose the shipping option that best suits your preferences and urgency.

WHERE DO WE SHIP 

We ship to the United States, Canada, Australia, New Zealand, and many other countries worldwide.

As we work with multiple suppliers, available shipping destinations may vary by product. Please check the product pageto confirm if delivery is available to your location.

Our list of supported countries is updated periodically and may change over time.

RETURNS

At workoutactive.com, we want you to love what you ordered. Because we work with a variety of specialist suppliers, we offer a minimum 14-day return window, with many items eligible for up to 30 days.

If your purchase isn't quite right, just contact us. For most products, we’ll even provide a prepaid return shipping label to make the process seamless.

A few quick notes:

  • Items must be in their original, unused condition.

  • Sale items and personal products (like intimates) are final sale.

  • Check the specific product page for any item-unique return terms.

Have questions? Our support team is always here to help.

Please check our Return & Refund policy for details.

Our goal is to make your shopping experience at workoutactive.com seamless and enjoyable. If you have any questions or concerns about our shipping and return policy, please don't hesitate to contact our customer support team. We're here to assist you in any way possible.

Thank you for choosing workoutactive.com as your online primary shopping destination!